Customer Feedback from ShawnaPiercePottery Customers
Dozens of prompt and courteous e-mails back and forth so Shawna could understand exactly what I wanted. And boy, did she deliver! I got photos and updates as the piece progressed, and it was packaged very carefully so that it arrived in perfect condition. She has the hands and soul of an artist. I will certainly be back for more pieces!
I broke my French butter dish and was searching for someone to be able to make me one that could actually hold two sticks of butter. You know when you destroy something you really enjoy, you pretty much resign yourself to never finding a replacement ever again. The butter dish Shawna made is wonderful. It holds the required two sticks of butter and the bonus is the amazing colors of her glaze. Her work is exceptional, nothing thicker in one place or another. I like her work enough to special order four coffee mugs. I Can't wait to see them! Shawna also packages her pieces very well. I was very surprised at how fast she not only made a special piece, but how fast she had it in my hands as well. Thank you Shawna!
Shawna was a delight to deal with. Frequent updates and we love the bowls we ordered. Highly recommended as it's hard finding this quality online elsewhere. Thank you!
Great item. Potter worked with me to design perfect colors just for me.
These are just the cutest bowls! Absolutely love them! Customer service was amazing, was told what and when the bowls were being made, and was so friendly which made my shopping experience so pleasurable. I hope to be a reoccurring customer!:)
These bowls are absolutely perfect in my home! I have two cats and they like to both stick their heads in the bowl at the same time and THIS bowl gives them enough room to do so! Also, they like to knock over their water bowls and make a mess on the floor, but the weight of these bowls makes it so they cannot do that. They are beautiful and the shop owner is very involved and made sure I knew how the bowls were progressing every step of the way. I HIGHLY recommend this seller!
I ABSOLUTELY LOVE IT! Thank you thank you thank you! You did an amazing job and I will use this for years to come! Such great service and communication I really appreciate it! It's beautiful!
This lovely bowl was both made and shipped very quickly. The shop owner was so helpful in making sure that I was getting the product I wanted. The bowl is both sturdy and beautiful; a work of art in and of itself. I will definitely be coming back for future purchases!
Shawna Pierce Pottery was awesome to work with. She communicated with me every step of the process and I loooooved the finished piece. A true artist and an amazing item!
Shawna is a wonderful person to work with. The quality of her work is exceptional and her prices are more than fair. I love the dog bowls and they are everything I could ask for. In fact, I am planning in the future to have her make a full set of dinnerware for me when we move to our new home. One of the reasons Shawna is exceptional and stands by her work can be illustrated by what happened to my order. Although she had packed each piece perfectly, one of the bowls arrived broken. I contacted her and she immediately went to work to replace the bowl at her own expense. Now that is really standing by your product and making sure your customers are satisfied! While the breakage was not her fault and more than likely the handling of the package by her shipping carrier, she made good on my purchase. I'm very impressed!
These are perfect. I chose these because of the measurements you gave because I had a special holder i wanted them to go in to replace common glass ones. They fit perfect and are beautiful.
I adore the pieces I purchased. While at first, I thought I wanted the butter crock, I ended up getting the goblets. The goblets make my precious little time for tea special. They feel good in my hands. The glaze is magical. And they are just the right size for tea to cool just enough for me to drink it before I have to rush off to the next thing. Thank you, Shawna!
Very beautiful piece!! It's a useful and unique addition to my kitchen. I use it everyday and it makes me happy everyday to see it. Thank you for the fast shipping and solid packaging!!
Beautiful piece of pottery to add to my collection. Details are exceptional. I hope to order more pieces from this artist!
This was purchased as a gift. It arrived in perfect condition and was even better in person than the photograph!
Shawna was very courteous and pleasant to do business with. She responded to my emails in a timely manner and even got my package to me within a week! Just in time for the holidays! She was personable and thoughtful. She included a little letter with my package saying that she hopes my sister likes her gift. I will definitely order from her again. Not only because she was so nice but her item was breath taking. My sister will have the nicest butter keeper in N.Y. thank you shawna!
Absolutely gorgeous!!! It arrived from California to Indiana. Perfect, I was worried. It was packed so well! More pottery are arriving ,as I bought a set. I'm so excited!
Shawna created me a custom order. It's all beautiful. It all arrived safely and each piece is a treasure .
Prettier than pictured. Excellent craftsmanship. I'll use this to store shmaltz (chicken fat), which is used in traditional Jewish cooking. Thank you, Shawna, for a lovely addition to my kitchen.
I would first like to thank Shawna for her OUTSTANDING craftsmanship and customer service! She went above and beyond at helping me make our home beautiful... So for that I thank you!! We've been looking for months for the perfect piece in our kitchen...to accent our theme. With having no success I stumbled across Shawna's piece and I fell in love! I knew without a doubt that my search was over... Her work is so beautiful and perfect for us that I need not look elsewhere!! I can assure you that there will be many more purchases in the near future!! Thank you Shawna for making our experience so personal You rock!!!